Each company and focus areas needed to expand are different and unique.
The case studies listed below serve to exemplify the depth and breadth of work completed in the past. These are helpful to generate ideas and potential sources of value that can be developed and refined during an engagement with Infinuum Group.
Sales Incentive
A specialty manufacturing company that was known as a sound operator of facilities faced a lack of new business generation, year over year. The sales team including sales management had developed a caretaker philosophy and a risk averse culture when it came to cultivating new customers. Sales representatives were fairly paid, but the focus had become retention of current customers rather than finding new ones.
Quality / Market Competitiveness
A traditionally inferior product with a jaded reputation in the marketplace posed critical risks to the sustainability and viability of the organization during down markets.
Customer Service
A seasoned and veteran sales team was spectacular at gaining new business, but lost customers at a similar rate, resulting in zero year-over-year sales growth.
Key Metrics Development
Hourly employees at a Midwest company were not rewarded for long-term facility success and were, therefore, mostly unwilling to participate in projects that would contribute towards improved facility metrics. The plant suffered from a poor safety record, periods of inadequate quality and productivity well below industry benchmarked standards.
Production Line Bottleneck
A highly successful and well-respected company lacked capital to fund expansion which was jeopardizing their overall market position. The team was unsure of how to grow sales and meet customer need without significant capital resources. Both the sales team and production teams were frustrated, as were current customers.
